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 GOOD WILL 
 
By John Townsend Trowbridge 
 
 
 
I suppose you all, my boys, are looking for some sort of success 
 
in life; it is right that you should; but what are your notions 
 
of success? To get rich as soon as possible, without regard to 
 
the means by which your wealth is acquired? 
 
 
 
There is no true success in that: when you have gained millions, 
 
you may yet be poorer than when you had nothing; and it is that 
 
same reckless ambition which has brought many a bright and 
 
capable boy, not to great estate at last, but to miserable 
 
failure and disgrace; not to a palace, but to a prison. 
 
 
 
Wealth rightly got and rightly used, rational enjoyment, power, 
 
fame,--these are all worthy objects of ambition; but they are not 
 
the highest objects, and you may acquire them all without 
 
achieving true success. But if, whatever you seek, you put good 
 
will into all your actions, you are sure of the best success at 
 
last; for whatever else you gain or miss, you are building up a 
 
noble and beautiful character, which is not only the best of 
 
possessions in this world, but also is about all you can expect 
 
to take with you into the next. 
 
 
 
I say, good will in all your actions. You are not simply to be 
 
kind and helpful to others; but, whatever you do, give honest, 
 
earnest purpose to it. Thomas is put by his parents to learn a 
 
business. But Thomas does not like to apply himself very closely. 
 
"What's the use?" he says. "I'm not paid much, and I'm not
going 
 
to work much. I'll get along just as easily as I can, and have as 
 
good times as I can." 
 
 
 
So he shirks his tasks; and instead of thinking about his 
 
employer's interests, or his own self-improvement, gives his mind 
 
to trifles,--often to evil things, which in their ruinous effects 
 
upon his life are not trifles. As soon as he is free from his 
 
daily duties, he is off with his companions, having what they 
 
call a good time; his heart is with them even while his hands are 
 
employed in the shop or store. 
 
 
 
He does nothing thoroughly well,--not at all for want of talent, 
 
but solely for lack of good will. He is not preparing himself to 
 
be one of those efficient clerks or workmen who are always in 
 
demand, and who receive the highest wages. 
 
 
 
There is a class of people who are the pest of every 
 
community--workmen who do not know their trade, men of business 
 
ignorant of the first principles of business. They can never be 
 
relied upon to do well anything they undertake. They are always 
 
making blunders which other people have to suffer for, and which 
 
react upon themselves. They are always getting out of employment, 
 
and failing in business. 
 
 
 
To make up for what they lack in knowledge and thoroughness, they 
 
often resort to trick and fraud, and become not merely 
 
contemptible, but criminal. Thomas is preparing himself to be one 
 
of this class. You cannot, boys, expect to raise a good crop from 
 
evil seed. 
 
 
 
By Thomas's side works another boy, whom we will call James,--a 
 
lad of only ordinary capacity, very likely. If Thomas and all the 
 
other boys did their best, there would be but small chance for 
 
James ever to become eminent. But he has something better than 
 
talent: he brings good will to his work. Whatever he learns, he 
 
learns so well that it becomes a part of himself. 
 
 
 
His employers find that they can depend upon him. Customers soon 
 
learn to like and trust him. By diligence, self-culture, good 
 
habits, cheerful and kindly conduct, he is laying the foundation 
 
of a generous manhood and a genuine success. 
 
 
 
In short, boys, by slighting your tasks you hurt yourself more 
 
than you wrong your employer. By honest service you benefit 
 
yourself more than you help him. If you were aiming at mere 
 
worldly advancement only, I should still say that good will was 
 
the very best investment you could make in business. 
 
 
 
By cheating a customer, you gain only a temporary and unreal 
 
advantage. By serving him with right good will,--doing by him as 
 
you would be done by,--you not only secure his confidence, but 
 
also his good will in return. But this is a sordid consideration 
 
conspired with the inward satisfaction, the glow and expansion of 
 
soul which attend a good action done for itself alone. If I were 
 
to sum up all I have to say to you in one last word of love and 
 
counsel, that one word should be--Good will. 
 
 
 
DEFINITIONS: 
Character, the sum of qualities which distinguishes
one person from another.  
Purpose, intention, aim.  
Principles, fixed rules.  
Capacity, ability, the power of receiving
ideas. 
Sordid, base, meanly avaricious. 
 
 
 
EXERCISE: 
What is meant by the phrase "to apply
himself," in the fourth paragraph?  
What is meant by "a generous manhood,"
tenth paragraph?  
By "expansion of soul," twelfth
paragraph?  
Tell what is meant by "good will,"
as taught by this lesson. 
  
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